UnitedHealthcare
INDi Web
Portal Des.
Portal Des.
Intelligent Network Desktop Interface: A 24/7 portal designed to help providers access patient information, complete tasks, and manage claims efficiently. The platform enhances productivity, accuracy, communication, and patient satisfaction.
The CX scope included UI design, logo/mark development, and brand identity. In collaboration with UHC, TIM also conducted UX work to ensure all site applications were intuitive and user-friendly for all audiences.